FAQ

We receive many requests for a catalog and for information on our products. Please allow us to answer most common questions.

Q1: Are you a manufacture?
Yes, we are a factory established in 2006, with over 200 workers and 4000 squares meters workshop.

Q2: How can I get your price list?
Please send us your email address or fax No. for our price list and order information.

Q3: How can I get a sample to check quality and how long is the sample time?
After samples charge is confirmed, you can require samples to check our quality. In general, $5/PC for a plane sample to check the design and sounds quality, and client also has to afford the express freight.For sample making, we will charge $30-$200 to cover the cost on filming and printing. Final price will be confirmed according to the products’ craftwork.

Q4: What information should I let you know if I want to get a quotation?
1) The headphone or earphone model, please send us our web site link to refer.
2) Your Logo pattern.
3) The pantone color number of headphones and earphones and logo.
4) Packing methods.
5) If it is possible, please also provide with pictures or design for checking. Sample will be best for clarifying, if not, we will recommend relevant products with details for reference.

Q5: When we create the artwork, what kind of format is available for printing?
1) The popular ones: PDF, CDR, AI.
2) Packing box layout bleed size: 3-5mm
Logo pattern: the clearer, the better.

Q6: How many days will sample be finished? And how about the mass production?
1) Plane sample time is 3-5 days, customized sample time is 7-12 days.
2) The delivery time of mass production will depend on quality, production craftwork, etc.Commonly it lasts 15-18 working days.

Q7: How do you ship the finished production?
1) By sea
2) By plane
3) By DHL, FEDEX, UPS, TNT etc.

Q8: I just want to buy a few pieces of your products, what to do?
Sorry, we are a manufacturer and exporter, we serve column buyers and don’t accept retail order. But if we have some stock products in hand, then we may sell you with small quantity.

Q9:How about producing time?
Producing time will be around 30 working days.

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Ms. Haley
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